Terms & refunds

The short, plain-English version. Last updated November 2026.

What we do

You send us pictures of your photos. We restore or improve them using AI-assisted tools and send you a preview of each one. You choose which ones to keep and pay only for those. Restorations are a best effort: we rebuild missing and damaged areas, so small details may differ from the original.

Prices and payment

Prices are listed on our home page. Restoration starts at $12 per photo. You see the full total before you pay. Payments are handled securely by Stripe. We never see or store your card number.

Refunds

You see every photo before you pay, so most people never need a refund. If a photo still isn’t right after you’ve paid, ask for a free redo from your order page or email us at hello@goodasnewphotos.com. If we can’t make it right, we’ll refund that photo. Just ask within 30 days.

Your photos

You keep all rights to your photos. By sending them, you confirm you have the right to have them copied and restored (for example, they’re your family’s photos). You give us permission to process them only to make your restorations. We never use your photos in our ads or examples without asking you first.

We don’t accept photos showing anything illegal, and we may refuse any order.

Keeping your files

We keep your photos for 60 days so you can download them, then delete them. Please save copies somewhere safe.

Contact

Email hello@goodasnewphotos.com. A real person reads every message.